The purpose of this role is to co-ordinate and administer our printing processes. This role is critical to the business operations in terms of ensuring we optimise print process productivity and that individual customer job instructions for mailings are accurately output and distributed to relevant Mailing Houses and our Distribution team, for onward global distribution
PRINCIPAL RESPONSIBILITIES
- Manage print production flow within department, including releasing files to print from print queue system and manage print process (eg loading paper and clearing paper jams) to produce usable and accurate printed outputs, eg carriers, letters or labels
- Basic printer maintenance, including escalating issues to printer supplier
- Keeping print room area tidy, to ensure the area is functional, we are optimising workflow and maintaining Health & Safety standards
- Support Supervisor with stationary ordering
- Follow ISO procedures relating to process to maintain high quality standards including print waste tracking
- Cut paper to required sizes using electronic guillotine
- Print mailing reports and bags labels, as required, for fulfilment, distribution and invoicing
- Check printed/PDF/datafile outputs for quality and quantities against job instructions
- Liaise with outsourced & internal DB teams & customer support team, where required
- Pro-actively communicate status of workflow and priorities to relevant staff
- Such other duties as reasonably requested by your line manager or supervisor
SCOPE OF POSITION
Work Pattern - Hours of work will be Week one 0730-1530, Week two 1200-2000 ongoing with half an hour for lunch. Hours may vary according to workload
The job holder will work as part of a critical team and has daily interaction with the Data Bureau team, CRG, Mailhouse and Distribution teams
PERSON SPECIFICATION
Key Skills and Experience
Essential
- Good IT skills
- High degree of accuracy
- Attention to detail/Meticulous
Desirable
- Printing experience
- Previous postal experience
- Previous Data entry/Data Posting experience
- Experience in use of design packages eg. Planet Press or Print Shop Mail or Adobe Suite or similar
Personal Attributes
- Calm under pressure
- Able to work to tight deadlines
- Able to think quickly
- Supportive Team Worker
- Technically or mechanically minded
Other
- Some heavy lifting involved - max weight 10kg
ADDITIONAL REQUIREMENTS
- Ensuring that all responsibilities are met in accordance with company quality procedures
- Ensuring that the staff member abides by our human resources policies and procedures
- Understanding the need for confidentiality when dealing with both internal and external information
- Understanding the importance of conforming to customer requirements to the letter and saving and storing data to back-up work completed
- Flexibility to work outside or in excess of standard hours when necessary
LOCATION
This position is office based and located at our Head Office, Hatfield, Hertfordshire