IT Manager We have a great opportunity for an IT Manager to help contribute to the management of an important charity s IT Department to ensure reliability and availability of IT services to all computer users, as well as providing technical expertise in the development of policies, procedures, and strategies. Position: IT Manager Location: Hammersmith, London or Glasgow Hours: Full-time, permanent Salary: GBP38,109 - GBP50, 239 DOE (+ London Weighting GBP7,775 if applicable) Closing Date: 29th March 2023 at 12am Benefits: Competitive holiday entitlement, workplace pension with the option to apply to continue NHS pension, unique, experiential induction, a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future, the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more. About the Role The IT Manager is responsible for maximising the organisation s efficiency and professionalism by ensuring the best use of information technology (IT) and communications systems. You will contribute to the management of the IT Department to ensure reliability and availability of IT services to all computer users, as well as providing technical expertise to the development of policies, procedures, and strategies. You will manage the delivery of IT projects in liaison with the Head of IT and in line with the IT strategy. Responsibility for managing the IT Co-ordinators will lie with this role, as will ensuring an inventory of all the organisation s hardware, software, licenses, files access lists, equipment assets etc is properly maintained. Key responsibilities of the IT Manager include: Day-to-day decision making, escalating to the Head of IT if appropriate. Line management of IT Coordinators, on-site and remotely. Act as an escalation point and report any user dissatisfaction with the IT department or systems to the Head of IT. Provide effective stakeholder management to ensure high levels of confidence in the organisation s IT, providing 'VIP' support if needed. Articulate and compose business cases for presentation to the Head of IT and major stakeholders. Liaise with all external suppliers to deliver an efficient and effective IT system. Ensure that the organisation s IT undertakes all necessary software and anti-virus updates and maintains system and data security at all times. Research and evaluate hardware and software technology options and conduct the cost/benefit analysis for the organisation. Recommend and contribute to information technology strategies, policies, and procedures. About You You will have at least 3 years of supervised and structured experience in a similar IT role and will be confident in managing both Macs and PCs. You will use relationship-building skills in order to successfully manage Maggie's IT Coordinators to ensure that all IT systems are working well and to assess future IT needs and possible risks. You must be able to communicate at all levels, translating 'IT speak' into plain English, verbally and in writing, and you must be able to work with sensitivity to the environment where visitors are receiving emotional support. To succeed in the role of IT Manager, your key skills will include: Relevant professional qualification or degree and academic exposure to IT theories/practices. Experience with cloud technologies primarily Microsoft 365, Azure, and AWS. Azure AD experience, along with SSO, MFA, Conditional Access and Information Rights Management. Exchange Online, SharePoint Online, Teams admin experience. Network engineering experience particularly around firewalls, router switch configuration, VLANS, VPNs and TCP/IP in general. MDM and MAM deployment experience mainly, Microsoft Endpoint Manager, Jamf Pro and Sophos. Comfortable with command line configuration and scripting i.e., Microsoft Power Shell and March 2023 v2 Bash. Self-starter, able to work with minimal supervision and to prioritise and use own judgement. Able to effectively communicate with colleagues at all levels. About the Organisation The employer is an independent charity but their centres are beside major cancer hospitals across the UK and they have excellent relationships with their partner hospitals. Their workshops, courses, one-to-one and group support help people to change the way they live with cancer. The organisation focuses on the things that really make a difference, like money worries, help with stress and depression, managing side effects and relationship and family support. Their support has been shown to improve physical and emotional well-being and to help people take control when cancer turns life upside down. To apply for the role, please provide a CV and Cover Letter. You may have experience in areas such as include IT Manager, Group IT Manager, Senior IT Manager, Junior IT Manager, IT Service Desk Manager, Director of IT, IT Director, IT Systems, Head of IT, IT Team Leader, IT Lead, IT Asset Manager. IT Project Manager. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation