HOKA Store Manager, London
About HOKA
At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you're a pro runner, first-miler, mountain roamer, or neighbourhood walker, HOKA is here to empower you to take flight and find joy in movement.
We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.
The Role
This is your opportunity to become an integral part of HOKA's Retail journey. You will join us as the Store Manager to our first HOKA Store in Europe, located in Central London. You'll take ownership to lead and develop a high-performing team who share the HOKA culture, vision, and mission. Together you will engage our customers and strengthen business results.
Core Competencies
Strive for the highest level of customer service that you and your team can achieve Work towards set sales targets and manage your store's costs As a people manager, take an active part in recruiting, training, development, and coaching your team Collaborate with our Marketing team to help facilitate instore events, connect with local communities, and deliver best in class experiences Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign ups and followers Prioritize regular brand and product knowledge training Develop store strategies to enhance the customer experience and expand traffic Take a proactive approach to understanding your market beyond the store Manage inventory and partner with head office partners to meet the needs of your market
Who You Are
A natural communicator who conveys the HOKA and Deckers Brands vision and mission You have the leadership skills needed to manage a team You're well organized and proactively and efficiently coordinates your resources You're a problem solver who pro-actively works through challenges You show passion for Running, Fitness and the Outdoors Industry and you make a genuine connection to the HOKA vision and mission
We Would Love to Hear From People With:
Previous experience as a people manager in a Retail environment Agility and flexibility to meet the needs of the business, especially during our busiest time of the year Proficiency in Microsoft Office and applications
What We Will Give You
As part of our HOKA Family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. 27 days (plus 8 to cover UK Bank Holidays) Extras, perks & volunteering opportunities - Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras. Growth and Development; Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program Uniform Allowance including 2 pairs of shoes per season 60% discount off the Deckers Brands' (HOKA, UGG, Teva) online, and 30% instore discount.
At HOKA, we're committed to creating a more equitable future for both our employees and the customers we serve. This means that we create and maintain hiring practices that ensure a diverse and representative workforce. Because by celebrating a culture of inclusion - one where employees are able to freely contribute equally - we are doing more than hiring a team of people to sell shoes. We're bringing together people who are passionate about telling stories, making connections, creating experiences, and building lasting relationships.