Exciting opportunity to join a local, fast growth, Shared Service Centre operating for a Global Japanese trading company. We are an innovative business of around 70 people with a growing reputation for technical innovation and digital transformation.This is an Administration Assistant position supporting multiple business divisions across the Europe, Middle East and Africa region from our office in South Woodham Ferrers, Essex.The role is in a fast paced, high volume process environment with opportunities to learn and progress through the company.What will I do?- Contract Creation and Maintenance within the Company System- Following up and reviewing trading and expense documentation against regulatory requirements- Creating requests for accurate financial postings into accounting books- Maintain, create and update customer, vendor and service provider details within internal systems- Process the day-to-day requests for multiple business customers- Assisting customers with simple queries surrounding business processes and troubleshooting and knowing with support from supervisors/Line Manager - Build and maintain positive working relationships with customers and colleaguesWhat skills do I need?- Communicating effectively to Line Manager, own department, business customers and colleagues on other departments within the company- Managing own personal workload, completing requests within 24hrs of receipt, achieving and maintaining an accuracy level of no less than 95% - Working under pressure in a fast-paced environment- Able to follow instructions, rules and procedures that are set- Undertaking training suggested to improve knowledge and skills in line with the role- Approaching tasks in a positive and considerate manner- Using initiative- Minimum of GCSE or equivalent in Maths & English (4+ or A-C)- Intermediate understanding of Microsoft Excel, Word, Outlook, SharePoint etcWhat are my hours of work?- Non-peak Monday to Friday 8am - 4.30pm- Peak (last working day and first 4 working days of the month) Monday to Friday 8am - 5pmBenefits:- Holidays minimum of 30 days per annum including bank holidays- Life Assurance - 4 times annual salary- Free car parking within the town centre- Pre-agreed 12 hours of flexible working per annum available- Hybrid working (subject to successfully passing probation period)- Company sponsored study towards qualifications- Employee Assistance Programme- Casual dress code- Free refreshments and snacks (Tea, coffee, soft drinks)What else should I Know?- Overtime is expected at peak periods but not guaranteed- The role is commutable from Wickford, Basildon, Southend on Sea, Chelmsford and surrounding areas by bus, train or car- The successful applicant will be primarily Office based