Trade Sales Administrator-Full Time-Permanent-Competitive Salary- Based in Bromyard - Herefordshire
Description : 13 Mar, 2023
Trade Sales Administrator
Salary negotiable depending on experience – Office Based Role
Company: They are a leading and innovative British trade manufacturer of a wide range of corporate and promotional merchandise and beautiful gifts. They design, manufacture, print and finish all of the products they sell on site, with many unique products made from sustainable materials. Based in rural Herefordshire they employ over 50 people in a team that has won many industry awards for their products and services.
Sustainability is at the core of what they do, they are Charter Members and Patrons of our trade association (the BPMA) with ISO9001 quality and ISO14001 environmental certification, are Sedex (Supplier Ethical Data Exchange) registered, members of Made in Britain and corporate members of The Woodland Trust. pany believes in and prides itself in rewarding honesty, hard work, efficiency and creativity.
Main duties include: -
Responding to ing email and phone enquiries from customers in a timely manner – adhering to our industry leading Service Level Standards Providing customers with quotations using our bespoke quote system Processing your own orders through the same system Negotiating on price, delivery and specifications with customers and production management Following up your quotes with customers in a timely manner Customer service of the highest level Liaising with our factory to check the progress of existing orders Maintaining and developing relationships with your own accounts via telephone calls and emails The position does not require cold calling
Required Skills: -
Attention to detail is critical Excellent verbal and munication skills puter skills Efficiency & the ability to prioritise your own workload Relationship building Follow existing systems & processes Minimum grade C and above Mathematics & English at GCSE level (or equivalent)
Advantageous Experience / Skills: -
Previous administration experience in a busy environment using a database Knowledge of different print methods An eye for good design and colour Apple puter use Own transport required due to the location of pany
39.5 hour week. Office hours are 8:30am to 5:30pm Monday to Thursday, 8:30am to 5pm Friday, with 15-minute morning & afternoon drinks breaks & a half hour for lunch. Annual holiday is 30 days including bank holidays (bank holidays normally account for 8 days). An annual factory shutdown at Christmas accounts for 3-4 days.
Secure free onsite parking, free staff WiFi, free hot drinks at breaks, up to 10 paid medical appointments per year, staff discounts on gifts we manufacture, mittee representation.
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