Internal Sales Support
Description : 25 Feb, 2023
Full Time - Office Based (Uckfield)
This company are looking for someone with a background in, or skill set to learn, Internal Sales and Customer Support. To be part of the team driving this thriving business forward, who will be enthusiastic about product sales and customer support, is interested in exploring new opportunities and growing within the business.
Based in Uckfield, East Sussex, this exciting and varied role will see the successful candidate working within the sales team, processing sales orders & purchase orders, following up on customer quotations, offering product support over telephone and email (full training provided), editing product documents when updates are required, general office administration tasks as part of the team and providing excellent Customer Service. The company's products include High Temperature Exhaust Insulation, Fuel Handling Equipment, AdBlue Handling Equipment, Exhaust Spark Arrestors, Air Intake Shutdown Valves, Air Intake Precleaners, Exhaust Catalysts & Soot Filters. Full Training is Provided.
Required skills:
- Excellent Customer Service
- Experience of SAGE Line 50 would be beneficial (not essential)
- Excellent attention to detail and organisation is required
- Great rapport building skills and happy talking to clients on the phone and by email
- Must be able to use Microsoft Outlook, Word, and Excel
Position would suit a candidate with the following skill sets:
- Positive, happy and reliable
- Sales Experience
- Quick to learn and able to multi task
- Embraces change and improvements
- Handles challenges in a methodical way
- Is organised, able to complete tasks efficiently and prioritise their own workload
- Works well within a diverse team of people and can maintain a high level of professionalism even in an informal working environment
Duties will include, but are not limited to:
- Processing sales orders and purchase orders
- Dealing with inbound calls as well as making outbound calls
- Liaising with Goods in/out
- Following up on potential sales enquiries and working within the sales team
- Maintaining good relationships with customers
- General office administrative tasks as part of the team
Status: Permanent - Monday to Friday 09.00 - 17.00 exc. Public Holidays
Package: Negotiable Basic Salary, Bonus Scheme, Private Health Cover, 24 Days Holiday, Pension, Free parking
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