Senior Customer Service Advisor
Description : 10 Mar, 2023
Senior Customer Service Advisor
Responsibilities
Welcomes visitors by greeting them, in person or on the telephone; answering or referring enquiriesDirects visitors by via employee and department directoriesMaintains security by following procedures; monitoring visitors bookMaintains telephone system by following Company instructions for phone operationsCreates a safe and clean Reception and waiting area(s) by complying Site requirementsProcess customer and work provider enquires and bookingsProviding updates for customer and work providers for repairs in progressComplete customer vehicles check in for repairs and handover at completionAssist with organising the drivers diaries arranging collection and deliveriesCompleting certificates for repairsContributes to the team by accomplishing related tasks as neededCo-ordinates stationery and refreshment replenishment systems efficientlyMaintain records within the internal database on a daily basisAssists with office administration tasks as required including booking in and out parts and invoicing. Benefits
Workplace pension (salary exchange option)25 days holiday plus bank holidays (pro rata for part time)Family friendly policiesCycle to work schemeRefer a friend rewardDiscounted MOT, products, parts & servicing in addition to being a great place to work Office-based Monday to Friday 8/8.30am to 5/5.30pm (to be agreed).
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Customer Service Advisor - North Yorkshire
Are you fed up with working shifts and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is s
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