Customer Service Representative
Description : 23 Feb, 2023
Customer Service Representative
Cromadex
Glasgow - Kinning Parkway Ind. Estate
Operating in over 150 countries, AkzoNobel is home to well-known brands, such as the UK’s favourite Dulux paint, and has been awarded Top Employer status in the UK & Europe. We are now recruiting a Customer Service Representative to assist the customers of our Powder Coatings business by providing ‘best in class’ client service for our many customers.
No experience is required, and all training is provided.
Customer Service Representative – The Role
Coordinate internal sales activities Acts as first level contact with for customers for order receipt, quotations & answers to questions Carry out timely order processing using our SAP system Manage invoicing & credit control procedures Handle customer order questions & queries & resolve issues Ensure regular contact with customers, build report & understanding of their needs Build product/customer knowledge to find additional product solutions for customer needs Work safely & accurately
Customer Service Representative – About You
Experience in customer service department / facing customers would be beneficial but not essential
Good communication & interpersonal skills
Enjoys a collaborative working environment where supporting colleagues is key
Good at building relationships & committed to providing excellent client service
Well organised & with an eye for detail
Knowledge of SAP or industrial liquid & powder coating technologies would be beneficial but not essential
Customer Service Representative – What Is In It For You
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
Competitive Salary (depending on experience) 25 days holiday excluding bank holidays Income protection Staff discount at Dulux Decorator Centre stores Employee Assistance Programme Employee Life Assurance Company pension Product discounts Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
Customer Service Representative – How to Apply
Send your CV to [email protected] and we will get back to you.
We have been inventing the future for more than two centuries and need people like you to be part of the team.
We are advocates of a healthy work life balance and mental wellbeing.
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