Customer Service Administrator – Immedidate - Gloucestershire
Description : 24 Mar, 2023
Customer Service Administrator
Tewkesbury
GBP21,000 per annum
Monday – Friday 8:30am to 5:00pm
We are looking for a customer service administrator for a family owned business who have over 50 years industry experience based in Tewkesbury. The main role of the customer service advisor is working alongside the customer service team delivering excellent customer service to retailers, customers and colleagues across the business.
Responsibilities –
Point of contact for customers, retailersand colleagues with general enquires and complaints via the phone and on e–mail. Building relationships with retailersby phone and via e–mail, maintain ourretailers trust with open and honest communication Processing orders for spare parts Identifying parts using exploded diagrams and parts listsReturns management cover for when the returns administrator is on leave The Candidate –
Good communication skillsAbility to remain calm and focussed on customer resolutionAbility to build rapport over the phone & emailConfident and focusedKnowledge of the white goods industry is preferable but not essentialGood Excel & Outlook knowledgeLogical and methodical approach to workloadExcellent attention to detail If this role sounds of interest to you, click apply or contact or call
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
COM1
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