Assistant Property Manager Salary: GBP25,000 to GBP35,000 per annum pro rata 7% Employers Contribution Pension Private medical insurance Reporting to: Property Manager Location: Hertford Hours: Minimum of 25 hours per week, or full time. We can consider any part time hours. We have a great opportunity for an Assistant Property Manager. This is a challenging and fulfilling position where you will be able to be involved in residential, commercial and agricultural property management. Our client is a diverse rural business, comprising of a property portfolio, arable and livestock farming, forestry, wildlife and conservation management. The Estate also operates public events and initiatives. This is a family-owned, traditionally run Estate, who pride themselves on cutting edge countryside management. In place are a small and committed team who each contribute to the success and sustainability of the Estate. Everyone is passionate about rural life, and have a wholehearted interest and approach to their work. This is a place where everyone loves what they do and their surroundings, and being part of Estate life is much more than just a job! This role will suit someone who is highly professional with a desire to work in an entrepreneurial family-business. The position is a varied and interesting client-side role responsible for assisting on the delivery of all lettings, property management and the coordination of maintenance concerns. Tenant satisfaction and retention is important. The company aims to forge personal and long-term relationships with the tenants. The successful candidate will be expected to uphold high standards and build outstanding relationships with the tenant community, as well as with internal and external stakeholders. Effective communication, record-keeping, organisation and a focus on continually striving for high standards of service, quality and productivity underpins the role. You will need to be a team player to become a member of our tight-knit team, take great pride in your work, and have an eye for detail. You will be an ambassador for all that the business and family stand for setting the highest of standards in everything you do. Working closely with the Property Manager and other colleagues in the Estate Office, your responsibilities will cover the spectrum of lettings and property management functions that we carry out in-house: Prepare letting information for properties. Respond to residential tenant applications and coordinate and undertake viewings. Carry out pre-tenancy checks and inventory inspections. Resolve routine queries and requests from tenants. Support the Property Manager with rent reviews, for example by conducting market research and property inspections. Contribute to an effective maintenance helpdesk, triaging and prioritising works requests for reactive maintenance. Ensure tenants are responded to promptly and communicated with at all times and that all jobs are properly recorded and updated on the system. Co-ordinate trades and contractors to attend to reactive and planned works. Follow-up on works carried out and undertake spot checks on site. The successful candidate will have: At least 2 years property/lettings management experience. Proficient knowledge of practical application of all legislation, regulations, procedures and professional best practice relating to property and lettings management. Good negotiating and communication skills. Knowledge and understanding of common building defects and repairs. Discretion, accountability, strong verbal and written communication skills. A positive approach and the ability to prioritise and overcome challenges. A good understanding and working knowledge of Microsoft Office. A valid UK driving licence. We are looking for someone energetic, dynamic, helpful, hands on, willing and able to get stuck in to many varied and sometimes unexpected tasks! Based about 15 minutes from Hertford, the Estate Office is in a rural location in the centre of the park. The offices are smart and provide a comfortable working environment in a recently refurbished historic building. There is plenty of parking! This is such a great opportunity for someone who thrives in the countryside and enjoys country life to work in that environment. Your skills may have been gained in the corporate world, or a local property management company, but now you can put them to use in a prosperous rural business. We look forward to hearing from you. Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in