Victim Support Service Team Leader
We have an exciting opportunity for a Team Leader to join the West Midlands team, based in Birmingham, working 37.5 hours a week.
Do you want to make a difference every day? Are you a passionate leader?
Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability?
If yes, then we'd love to hear from you
Position: 4811 Team Leader
Location: Birmingham, West Midlands (flexible and home working options)
Hours: Full time, 37.5 hours per week, Monday-Friday 8am -4pm
Salary: GBP26,917.55 per annum plus travel expenses
Contract: Permanent
Closing Date: 31st March 2023. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
The purpose of this role is to manage the delivery of structured support to victims of crime, including victims of serious crime, those persistently targeted and vulnerable and intimidated victims in line with the Ministry Of Justice Victims Code of Practice.
The role is office based in Birmingham, with an expectation to travel across West Midlands.
As a Team Leader you will lead and develop your team to deliver our multi-crime service across the West Midlands.
You will manage a team of Independent Victim Advocates using regular supervisions and case management reviews to ensure best practice. You will also be responsible for developing multi-agency relationships within your area.
About You
To be successful in this role, you will need to have a good working knowledge and strong understanding of confidentiality and safe working practices in line with current Data Protection legislation and requirements. You will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. You will also have knowledge of the criminal justice system and the impact of Domestic Abuse.
You will:
Be able to work without direct supervision, prioritising work and dealing with competing demands.
Be able to gather, analyse and use information from different sources to deliver successful outcomes.
Have good IT skills with particular emphasis on managing databases to allocate and audit work.
In Return
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
Flexible working options including hybrid workingGBP500 bonus paid on successful completion of probationary period (pro-rata for part-time roles)25 days annual leave plus Bank Holidays, rising to 30 days plus Bank HolidaysAn extra day off for your birthdayPension with 5% employer contributionEnhanced sick pay allowances and maternity paymentsHigh Street, retail, holiday, entertainment and leisure discountsAccess to our financial wellbeing hub and salary deducted finance, employee assistance programme and wellbeing supportOngoing training and support with opportunities for career development and progression About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Victim Support, Victim Support Team Leader, Victim Support Case Worker, Criminal Justice, Social Work, Victim Liaison, Service Manager, Service Team Leader.
Please note this role is being advertised by NFP People on behalf of our client.