Client Account Manager (Remote Working 4 Days)
Description : 22 Mar, 2023
Role - Client Account Manager Work From Home - Remote Work 4 days of the week with only 1 day in the office Fulltime / Permanent Location - Newcastle upon Tyne Work Days - Monday to Friday / 9am to 5:30pm Netwirking are pleased to be working together with one of the fastest rising Tech firms in Newcastle upon Tyne who are looking for a motivated, keen and driven individual, with experience of working in a customer service role to join their team. The business continues to grow and as a result of this they are looking for someone to help drive the company forward. This role would suit someone currently working in a Customer Service Role / Client Focused role looking for a step up. The role duties will include: Ensuring engagement and support with existing clients is maintained. Analysing data to support and inform account management activity. Assist in standard support where required. Managing clients with different requirements and discussing strategies to help with their performance on the platform. Contributing to team and business projects. Supporting acquisition and of new clients and provision of support during the onboarding process. Account management for existing customers to secure maximum value from the proposition. Supporting the wider team, including the management team, to promote and develop the programme. Required skills and experience: Previous experience in Account Management or Customer Service Displays strong interpersonal and communication skills. Is well organised and able to prioritise workload. Shows a willingness to contribute to team and business targets/projects. Is equally comfortable working individually and as part of a team. Holds a tenacious self-motivated outlook. Is keen to further their own personal development If you're interested in the above, please apply now
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