Waiters Needed for newly refurbished Restaurant- Whitechapel

England, London

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Description : 21 Mar, 2023

- Greet customers politely as they enter the restaurant
- Introduce self to customers
- Show customers to their tables
- Present menus to customers
- Maintain an up-to-date working knowledge of the menu items and daily specials
- Explain the menu items in terms of preparation, ingredients and presentation
- Be aware of allergy information on menu items
- Answer inquiries about food and beverage items on the menu
- Offer food and drink suggestions
- Inform customers of special items not listed on the menu
- Take food and beverage orders accurately including any special requests
- Check food orders with customers to ensure correctness
- Input the order into POS System
- Work with kitchen staff to process and expedite food orders
- Pre-set table for the orders
- Deliver and serve food at tables
- Use established food handling and serving techniques
- Ensure customers are satisfied with their food orders, beverages and service
upsell food and beverage items throughout the meal
- Monitor customer's needs and promptly handle requests
- Handle customer complaints in a polite and professional manner
- Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
- Prepare and provide customers with accurate check for the meal
- Prepare to-go boxes for customers
re-set and prepare table for customers including decorations, condiments, napkins, utensils
- Maintain a clean and organized service area
dispose of trash according to established procedures
Perform any side-work as requested
comply with safety, health and hygiene policies and procedures

Knowledge and Experience

- Knowledge of hygiene and sanitation standards
- Knowledge of food and health codes
working knowledge of food preparation
- Able to fluently read and speak English
- Flexible and willing to work different schedules
- Able to lift and move up food basement to ground floor
- Able to stand for long periods of time

Key Skills and Competencies

Customer service
Communication skills
Numeracy skills
Ability to multi-task
Adaptability and appreciation of diversity
Team work
Accuracy and attention to detail
Stress tolerance
Reliability
Honesty and integrity
Sense of urgency
High energy level

AD ID : 484644

Keywords : Services | Food & Drink | England | London

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