Description : 23 Mar, 2023
Are you passionate about Travel and committed to delivering outstanding Customer Service? Our client is seeking a highly motivated and experienced Travel Advisor to join their team on a permanent basis. The successful candidate will be responsible for providing an exceptional travel service to the public for their holiday and travel requirements. Duties will include Arranging flights, insurance, accommodation and any holiday extras Use experience to offer advice and recommendations to clients on various destinations Using a booking system to secure holidays or liaise with tour operators for more tailor made arrangements Completing CRM to record Leads/Enquiries/Bookings Collecting and processing payments within time standards Advising clients on travel arrangements, e.g. visas and passports Staying up to date on pre-departure requirements especially around Covid rules Sending out tickets to clients Keeping clients up to date with any changes Dealing with complaints or refunds Meeting sales/profit targets Preparing and maintaining offers for window/website/Facebook (x20 offers per month) Maintain brochure stocks Concise communication with customers so they understand fully (jargon free and easy to understand, esp around covid requirements) The ideal candidate Previous experience working as a Travel Advisor, Travel Agent or similar role Excellent communication skills and the ability to build strong relationships Strong knowledge of travel destinations, accommodation options and transportation methods Ability to work well under pressure and prioritise tasks Flexible and willing to be on-call out of standard working hour if required If you are interested in this exciting opportunity and would like to apply, please contact Chloe at Global Highland for more information on how to apply
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