Tenancy Officer Opportunities
Description : 10 Mar, 2023
Tenancy Officer Opportunities
Wolverhampton
Salary: £33,362 - £35,955 pa
Full Time, Permanent
Closing date: 23 March 2023
Assessment day: 04 April 2023
Interview date: 06 April 2023
Our mission is To Help People Get on In Life. We know that providing good quality homes and great customer service really makes a difference to the lives of our tenants and leaseholders.
Tenancy Officers play a key role in the company, delivering essential front-line services to our tenants and leaseholders. As the face of our organisation, we need the highest calibre of officers in these roles. You will need to be able to build excellent supportive relationships with our customers, be professional at all times, have a caring and compassionate attitude, have integrity and knowledge, and most importantly have a passion and commitment for helping people.
Do you have what it takes? Are you looking to develop your career in housing management? Do you feel able to rise to the increasing challenge supporting people to sustain their tenancies, ensuring estates are well looked after and providing excellent services for all our customers? Are you a problem-solver who adopts a ‘can-do’ approach to tackling the challenges our customers face? If yes, this could be the job for you!
You will be:
numerate and literate to GCSE standard or equivalent
committed to customer service, having regard to the needs of the diverse communities within the city
able to communicate effectively, orally and in writing
Our people enjoy inspiring roles in a collaborative working environment which puts your wellbeing and professional development at the heart. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits to meet your needs.
As well as generous public sector holiday and pension schemes, you can expect:
No gender pay gap between our female and male employees
A welcoming environment where employees can be themselves. Every colleague has the opportunity to join our equality forum where you can help shape our culture and inform decision making
•Free home energy checks
24/7 access to a range of learning and development tools and activities
Discounts to some of the city’s finest restaurants and shopping outlets, public transport and local gyms
Wellbeing support including Paycare, to help cut the cost of check-ups and treatments, along with access to occupational health, counselling and physiotherapy services •Financial support with saving and borrowing schemes
Salary sacrifice schemes including Cycle2Work and Tusker car
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