About The RoleSalary: GBP33,500 plus GBP3k loyalty bonus & GBP1.5k performance bonus A bit about the role Morrison Data Services have a great opportunity to join our Field Management team in the Chester area. As a Field Performance Coach, you will work in collaboration with the Field Manager to priorities continuous improvements through coaching and development plans for our Smart Meter Engineers. You will work to provide appropriate support that closes any skills, knowledge or behavioural gaps within your dedicated geographical area so that Engineers are capable and fully competent to work through any issue they may encounter.The successful candidate will be based in one of the following postcodes: CH CW L LL M ST TF WA This is a great opportunity for either an experienced coach with previous knowledge and ideas; or an aspiring Smart Meter Engineer who has the passion for development and understands the importance of the Field Performance Coach role. To be successful in the role you must have at least 2 years 'experience within the field, with an impeccable safety track record.We strive for excellent customer service here at MDS, meaning we work to ensure we're available when best suits our customers. To accommodate this we work between the hours of 8am and 8pm Monday to Saturday (rota basis).What you'll bring to the role Two years' experience of Installing Dual Fuel meters up to 3phWC.Excellent customer service skills including client facing communicationProactive, works to schedule and exceeds KPI's and stretch targetsAdept in communications and professional conductCompetent users of Microsoft Office and Google softwareTeam spirit to assist colleagues and promote the company brandExperience of operating mobile IT hard wearThe ability to coach and develop others who are developing new skills and competencies What we can offer you 25 days holiday + 8 day bank holidaysBasic salary of GBP33,500Annual Loyalty bonus of GBP3,000 (GBP1,000 every 4 months after passing probation)Annual Performance bonus of GBP1,500 (subject to T&C's)Company vanOpportunities to progressAccess to My Rewards which provides amazing reductions on 1000's of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here's a few so you can see the type of savings you can make: Up to 7% discounts on major supermarketsUp to 52% on Cinema ticketsUp to 33% on holidays and travelUp to 10% on restaurants and takeawaysUp to 25% off gym membership Eye care vouchersAccess to our Employee Assistance ProgrammeRecommend a Friend and Earn schemeReward & Recognition Scheme At MGS Energy Retail we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.About The CompanyMorrison Data Services is proud to be one of the UK's largest utilities support organisations - and we're still growing, with some exciting times ahead! We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress.Morrison Data Services is a part of M Group Services, a GBP1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. M Group Services have been one of the Times 100 Top Track Companies for the last three years running and in 2021 was presented with the Armed Forces Covenant Gold Award. Across all our businesses, we work hard to facilitate an environment that values and promotes our colleagues.