Our client is looking to recruit an IT Systems and Network Technician
This will be a hybrid role after probation
37.5hrs week between the hours of 07:00 and 19:00
Candidates will only be considered for this role if they have had at least one vaccination (Commpany policy)
Key Responsibilities
mEASURE
maintaining and supporting MICROSOFT SYSTEMS.
Microsoft Server operating systems
Windows operating systems
Active Directory
1st/2nd/3rd line support for server/client systems
Print Servers/File Servers
MAINTAINING AND IMPROVEMENTS OF OFFICE NETWORK TECHNOLOGY
Cisco routing and switching
VLAN
WiFi6
Full compliance and resilience understanding
Firepower configuration
Robust access control
1X Authentication
MAINTAINING AND SUPPORTING MICROSOFT CLOUD SYSTEMS.
Microsoft 365 admin consoles
Microsoft Azure
Exchange Online
EndPoint Manager (InTune)
BASIC SUPPORT OF SQL SERVICES
1st line support & troubleshooting within SQL systems and environments to support the business
SHAREPOINT ADMINISTRATION
Assist with day-to-day running of SharePoint systems and services.
Manage all project planning for SharePoint development and deployment.
TICKET MANAGEMENT
ITIL Awareness
Operating to a SLA and achieving KPI targets of varying ticket priorities to maintain an optimum IT service
Ensuring good practice in change management is constantly applied in line with IT Services
new starters & leavers
Be able to efficiently set-up users in hybrid active directory environments
Conduct IT inductions with new starters
Maintain asset register to ensure complete traceability of IT equipment
BACKUP TECHNOLOGIES
Maintain a healthy backup setup to support our systems both on-premises & cloud
SECURITY
Maintain compliance with ISO27001 & Cyber Essentials+ audits
Ensure best practice security methodologies are utilised with every day working
Protect security posture within the business utilising and developing the security tools available
ENVIRONMENTAL
Adhere to company environmental rules and regulations at all times
Use best practice procedures as directed regarding waste etc.
GENERAL HOUSEKEEPING
Protect and maintain company property
Maintain expenses within guidelines
Assist the company as required
Promote Sysmex at all times as a leader in the IVD (In-Vitro Diagnostic) market
Qualifications and Experience Requirements
Essential Requirements
Desirable Requirements
MORE THAN FIVE YEARS' EXPERIENCE WORKING AND PROVIDING IT SUPPORT
ADMINISTRATION WITH VMWARE
EXPERIENCE WITH ACTIVE DIRECTORY AND DNS TECHNOLOGIES
EXPERIENCE IN HOSTED TELEPHONY TECHNOLOGIES
EXPERT NETWORK TROUBLESHOOTING AND DESIGNING SKILLS
ENDPOINT MANAGER ADMINISTRATION
EXPERIENCE SETTING UP, AND ADMINISTERING WINDOWS SERVER
EXPERIENCE WITH ADMINISTERING SHAREPOINT ON-PREMISE & ONLINE
ACTIVE QUALIFICATION WITH CISCO
WORKED WITH DYNAMICS 365
OFFICE 365 ADMINISTRATION
WORKED WITH SAP HANA
EXCHANGE ONLINE ADMINISTRATION
WORKED WITH CURRENT BACKUP SOLUTIONS
UNDERSTANDING OF PROBLEM/CHANGE/INCIDENT MANAGEMENT
UNDERSTANDING OF RMM (REMOTE MANAGEMENT, & MONITORING) TOOLS
ADMINISTRATION OF MICROSOFT AZURE 365