Hazlemere have an exciting opportunity for an Installations Manager to join the team.
Location: High Wycombe
Salary: £40,000 per annum
Job Type: 40 hours per week
Installations Manager - The Role:
Hazlemere windows are looking for an experienced window and door installations manager to oversee our excellent teams of installers. The role will cover all management of the installation teams and the on-site management of the installation, including customer care, debtors management, health and safety responsibilities and sourcing necessary access equipment. Must have experience in the window and door industry.
Installations Manager - Key Responsibilities:
- To manage all installation teams to undertake installations within the KPIs set and agreed with the Line Manager
- Manage a team of Installers and any other resources required for the effective and efficient running of the department. Manage and maintain all HR responsibilities and employee and self-employed contractual obligations and enforce and monitor KPI’s for all staff within the installation system
- Provide accurate, regular and timely management information on customer records, completed installations and customer debtors
- Meet all the KPIs, targets, deadlines and objectives as set and agreed with the Line Manager
- Set communicate targets with the Installers and other members of the Installations department
- Communicate and keep update all customers at point of Installation until completion and maintain excellent customer services
- Carry out any other duties that may be deemed necessary for the completion of the works by the company and/or the line manager
- Ensure that all customer contractual obligations are met
- Enforce and monitor all Health and Safety aspects on site and within the team, ensure all relevant training is up to date for all Installation staff
- Deal with an resolve or delegate any on site issue as they arise
- Monitor and arrange as applicable relevant training to enable installer to carry out installations works
- Raise, monitor, action and report on Non-conformances as necessary
Installations Manager - You:
- Health & Safety Training to Management level
- SMSTS Qualified
- Strong organisational and planning skills
- Self-motivated with the ability to work unsupervised and as a part of a team
- A strong people Manager with excellent communication skills and influencing skills
- A strong customer focus both for internal and external customers
- A positive can do attitude
- Intermediate experience and knowledge of Microsoft office
- Contractual and Health and Safety knowledge
- Must have experience in the window and door industry
- Full UK drivers license
Installations Manager - Benefits:
- Ongoing training
- 22 days holiday
- Pension scheme after probation
- Health cash plan
- Employee incentives
- Company profit share
- Subsidised vending machines
- Social events
- Referral schemes
- Big birthday gifts
- Staff discount
To submit your CV for this exciting Installations Manager opportunity, please click ‘Apply’ now!