Office based in Belfast, overseeing services throughout NI

Salary:£30 – 32K, depending on experience
Hours per week:37.5
About Us
At Live Connected, we are dedicated to supporting individuals with Learning Disabilities and/or Mental Health needs to move into their own homes, no matter how complex their requirements.
We help simplify what can be a complicated process of moving towards independent living
Main Duties & Responsibilities
• Provide leadership, management and guidance of the highest standards to support our Care Team, to ensure the Connected Health clients receive the best outcomes in everything we do.
• Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring we achieve an Outstanding RQIA compliance rating.
• Accountable for the Health and Safety of staff and clients; ensuring the Live Connected policies & procedures are always adhered to providing a safe working environment.
• Passionately promote the aims and values of Live Connected
• Continually review and improve operational processes to ensure the most effective and efficient service is being delivered to our clients through utilising technology.
• Ability to identify and recruit high quality carers, implement excellent training and maintain high retention ratios.
• Ensure the provision of staff training is implemented and the delivery of quality care services is consistently achieved.
• Ability to ensure the scheduling is effectively designed to ensure the carers deliver the allocated care to the client. Scheduled Spot Checks and Audits are undertaken and recorded electronically.
• Ability to complete and continuously improve the Care Assessments, Risk Assessments and Care Plans to ensure the outcome of the client is achieved effectively and our clients’ expectations are exceeded.
• Ability to operate the business in a paperless manner from the beginning and embrace technological software and electronic communications
• To be aware of Key Performance Indicators and to accurately record and report statistics to the Director as appropriate.
• Ad hoc duties to support the Operations Team, Area Managers, assistant managers & Directors, as and when required, to meet the needs of the business growth.
Qualifications & Experience
·Minimum Level 5 Health & Social Care qualification (Leadership for Health & Social Care Services, Adults Management) and 2 years’ experience working in a Health and Social Care setting including supervisory experience
·OR near completion of Level 5 with 4 years’ experience working in a Health and Social Care setting & 2 years supervisory experience
·Experience must include working within a supported living environment & with individuals with complex needs
·Current registration with NISCC or be eligible for registration on appointment
·Full, valid driving licence or an ability to travel independently to meet the requirements of the post
·Ability to use ICT systems effectively.
Abilities, Skills & Behaviours
• Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business.
• Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources.
• Advanced computer skills including proficient use of MS Office, the ability to produce reports and strong computer systems knowledge.
• Self-motivated and flexible, with a willingness to participate in an ‘on call system’ for out of office hours.
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• A creative and strategic thinker who is able to embrace, influence and communicate improvements to the Team.
“the above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.”
#LC