Contact Centre Sales Advisor - Osterley - Sky
Description : 25 Mar, 2023
Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £22,450 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets and up to £7,000 for our top performers.
We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.
Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
What youll do:
● Have great conversations to meet our customers needs, letting your personality shine
● Take inbound calls from customers, who are looking to save money and want to make changes to their Sky package
● Be a Sky Ambassador selling the right package to the right customer
● Work 37.5 hours pwk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most youll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off
Training and Development is hugely important to us which is why well teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.
What youll bring:
● Brilliant at connecting with people
● Ability to understand our customers needs
● A passion for selling
● Creative approach to problem solving
Where youll work:
Based at our HQ in Osterley, just 10 minutes walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site youll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room.
Just so you know: if your application is successful, well ask you to complete
Theres a reason people cant stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.
Individual Lifestyle
Free Sky TV, along with discounted broadband, Sky Glass and mobile
Health and well being
● Subsidised onsite gym and discounts on external gyms
● Cycle to work scheme
● Private healthcare and Digital GP via Aviva
● Dental and other healthcare options
Financial wellbeing
● Sky pension plan and Life Assurance which gives you extra piece of mind
Share in the Company success
● Annual sharesave scheme and long service awards
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