Are you a driven Senior Account Manager who wants to progress within an exciting growing agency? Becoming part of this motivated and dynamic team specialising in customer journey and experience, you will be passionate about delivering excellent service to clients and understanding what they need to make their business thrive. This is a permanent, full-time hybrid role with 3 days a week based in the centre of Bristol and a salary of GBP35-40k DOE and a fantastic benefits package including enhanced annual leave, private healthcare, access to a wellbeing platform and more. The Company I am delighted to be partnering with this specialist, independent integrated agency that has a huge focus on customer journey. They are passionate about creating and delivering outstanding customer journeys and experiences for their clients across a broad spectrum of channels. They ve developed six integrated products that cover all aspects of the customer journey, helping clients connect the right message with the right audience at the right time no matter what marketing platform is used. They work with a broad spectrum of clients across the UK and globally - from a live streaming service to intelligent tech pet products. The Role The Senior Account Manager will manage existing and new client relationships, delivering first-class service by really getting under the skin of the client's needs and how customer journey and experience can be optimised for them. The role is delivery focused, developing and executing excellent strategic roadmaps to maximise opportunities available to the clients. It s important you have an entrepreneurial outlook, are motivated and eager to progress and succeed within a strong team. There is also the opportunity to line manage depending on your experience. About You Account Management experience Experience either in integrated campaigns or CRM Strategic understanding to be able to confidently spot opportunities to grow and develop client accounts Brilliant at building strong relationships and rapport with clients Knowledge of digital platforms in connection with customer journey and experience Confidence to develop and execute strategic client roadmaps Entrepreneurial outlook Energetic, motivated and collaborative Excellent communication and problem-solving skills Benefits 25 days annual leave (+ Bank holidays and additional Celebration day) Vitality Health Care and included benefits Access to a wellbeing and counselling platform with up to 6 free sessions per year Salary Sacrifice options for Electric Vehicle and Childcare Cycle To Work Scheme Friday lunches delivered to the office Fantastic career progression this company really wants you to reach your potential so there s no limit on your development If you like the sound of all of the above, please get in touch