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Part Time Customer Support Administrator - West Yorkshire

England, West Yorkshire
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Description : 28 Mar, 2023

Part Time Customer Support Administrator
Salary - between £12 - £13 per hour dependent on experience + benefits
Part Time - 25 hours per week over 4 days Monday to Friday (working hours negotiable)
Leeds, Thorpe Park, LS15 8GB – office based with occasional travel - free onsite parking
Founded in 2008, we are a business-to-business window dressing specialist (curtains & blinds). We have a long history of supplying the country’s largest house builders and a significant track record of delivering projects for large corporate clients in the Build-to-Rent sector, with a focus on locations in London and the Southeast.
We have ambitious plans for growth, and with that brings great opportunities for personal development and input from our team members. We are a small office team of four but are now on the lookout for an Admin Assistant to join us.
Our ethos is to be a reliable, knowledgeable, and efficient supplier for our clients. We aim to offer an exceptional level of service and to be their trusted ‘go-to’ supplier.
Within our office, we are professional, accurate, and efficient whilst working in an environment that is collaborative, encouraging, courteous, and kind.
Role summary
You will be reporting directly to the Managing Director. Inhouse training will be offered to learn the systems and processes we work with. We support the training and skills development of our team to further their career development.
We offer bination of in-house and external training programmes tailored to the individual’s role and career goals.
Key Responsibilities but not limited to:-
Processing orders (blinds-package orders for our house-builder clients, progressing to eventually running a client account as their account manager).
Applying those learned skills to our larger and more diverse project projects including house builder curtain & blinds packages and potentially assisting a Project Manager running the supply & installation of window dressings to apartment blocks.
Learning and assisting with the various internal and external projects and tasks that make up our operations and the smooth running of our office. This may include but not exclusively, any of client services, processing deliveries, health & safety, supply-chain management, database and diary management, sales & marketing, sales & purchase ledger, human resources etc.
Essential Skills & qualifications:-
The ideal candidate will have previous administration experience within a busy team, be self-motivated, confident, flexible in their approach and have exceptional organisational skills.
GSCE Maths & English level 5 or above.
IT literate with intermediate skills in Microsoft Office suite (Excel, Word, Outlook, PowerPoint, Teams).
Excellent verbal, written, and reading skills required munications.
Good level of mathematics required for order and data processing.
Experience in a customer service role, and/or office/administration role
Knowledge of window dressings is advantageous but not essential.
Benefits
Free on-site reserved parking spaces
Membership to pany private health care scheme after 12 months’ service (optional)
A modern, spacious, fortable office environment with the fantastic shopping and leisure facilities of The Springs just a 3-minute walk from the office.
Sociable working hours. Our office is open 8.30am to 5pm Monday to Friday. We are closed on Saturday, Sunday, and bank holidays.
Paid holiday for full time equivalent of 22 days per year plus bank holiday.
Contractual sick pay.
Interested? If you feel that your skills and experience match the role criteria then please send your cv by return.

AD ID : 84910124

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