Role:- Operations Manager Location:- Manchester Salary:- GBP34,500 - GBP39,000 Contract Until end of March 2024 Main Purpose To implement, manage and strategically develop the companies ESF programmes across Greater London. You will be responsible for delivering agreed operating and income generation targets and finance management. Reporting to the Head of Operations (England), the Operations Manager will be a key part of the Operations Management Team within the company and will contribute to and lead on the implementation of strategies which shape future operational delivery and development for the company. Management Duties To manage the team in line with the company's policies and procedures to meet the aims of the Business Plan. Contribute to the development and improvement of our systems, processes, and procedures. Assist the Senior Management Team in identifying and managing risk. Full participation in staff supervision, staff meetings, staff appraisal and personal/professional development for self and team. Ensure the effective management and leadership of employees, where appropriate. Manage and monitor Capital and Revenue budgets as assigned and contribute to budget development. To actively promote and implement the company's Equal Opportunities policy within all aspects of the post. To carry out other duties appropriate to the post as requested by the company, including leading on, and contributing to any projects, as appropriately identified by the Director of Contracts and Quality. Person Specification Responsible for the Line Management of all staff within the operations team. Hold supervision meetings (1-2-1s), annual appraisals and bi-weekly team meetings and monitor operating progress against targets. Contribute to the professional development of staff by providing internal training. Responsible for recruitment of staff for the local area in partnership with the Head of Operations and HR. Work with the SMT, Head of Operations and Finance Department to plan and manage budgets annually. Responsible for operational budget control and spend (ensure expenditure is within forecasts). Responsible for local marketing and communications activity including social media management with the support of the national Communications team. Responsible for the achievement of operational targets in line with ESF outputs. Agree and communicate operational targets with the local operations team, monitoring progress throughout the year. Essential Criteria: Proven track record of managing staff and building and leading a team in a similar setting. Experience of managing within a contract-orientated and outcome-driven culture. Experience of community or youth work in relation to working with young people and a variety of client groups would be an advantage. Experience of monitoring and reporting progress for quality assurance purposes. Fundraising for operational activity. Managing a cross-section of programmes within the voluntary sector. Motivates staff to meet targets. Communicates effectively both orally and in writing, with excellent presentation skills. To apply for this role please contact Robert Rowe at Trigon Recruitment on (phone number removed) for further information/confidential chat or send your CV