Do you work in retail/hospitality? Are you wanting to move into an office role? Do you want progression and development? If so, this is the role for you! My client is a highly successful, well known, leading law based in Central Leeds. Since opening their doors over 20 years ago they have gone from strength to strength, helping and assisting over 1.2 million customers with property law cases. Due to continued success, they are looking to recruit bright, confident and hardworking people into their highly successful Administration team on a permanent basis! The main responsibilities of the role: Speaking with law firms and clients to provide guidance on how to use different legal systems Check legal applications and amendments received online whilst dealing with administrative tasks for these Action and respond to incoming messages and e mails from the Law Firms and client lenders Ensure all communication with Law Firms and client lenders is to agreed service standards and a highly professional level Update the online admin system in respect of the progress of applications Chasing Law Firms for outstanding information / applications Identify and take ownership of potential problems, reporting the problem to your Team Leader Personal Qualities: Good attention to detail Good data input skills Good communication and customer service skills Ability to meet tight deadlines and targets & work under pressure Good team player, but also ability to work on own initiative Good organisational skills Experience of working in a high-volume environment Mortgage Knowledge (desired but not essential) What you will get in return: 25 Days holiday plus the day off on your birthday Plus bank holidays off Monthly Quiz nights Monthly raffles A competitive Salary with a monthly performance bonus 30-minute Early Finish and Free Drinks Social Event on the last Friday of each month (subject to hitting target) & Dress Down day every Friday Sponsorship of Further Education such as CLC & Proven track record of internal promotion Offices in Leeds and Hull city centres and potential for hybrid working Smart Casual dress code Profitable global company Market-leaders in their specialism with excellent service reputation. Family-friendly policies with a strong focus on work/life balance - e.g. paid birthday leave Significant career progression opportunities - large in-house training function Highly innovative with a strong focus on technology Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)