REED Legal are working with one of the UK's leading providers of insurance and legal services who have built a reputation for an ethical approach to personal injury litigation. Their workforce delivers a professional but personable service to their clients, and they have fostered a culture built on this ethos which makes for an enjoyable place to work.
• To work within the Claimant team assisting and providing general support to the fee earners, who deal with all aspects of litigated and non-litigated personal injury claims• To assist with matters such as (but not exclusively), preparing Trial bundles, preparing witness statements, obtaining, and reviewing evidence (medical or otherwise) obtaining and collating medical records, instructing Counsel, preparing court proceedings, and providing general help and assistance on litigated files as and when required.
Responsibilities:• Providing general administrative and clerical support • Generating standard system driven letters• Composing letters to clients/customers• Maintain pro-active communication with clients and external agencies relating to claims• Observing and maintaining firm confidentiality in relation to all correspondence and communications• Taking responsibility for personal development and growth• Effective prioritisation of tasks whilst managing a full workload• Book client and internal meetings• Prepare correspondence and documents from digital dictation• Answer and make telephone calls• Manage the case management system• Prepare document bundles• Open and close files• Set up new clients on the finance system• File, archive, photocopy, scan documents as and when required• Ensure that client contact information is kept up to dateExperience:• Previous experience in a similar role• Good literacy and numeracy skills• Excellent attention to detail• Working knowledge of MS Word and Excel• Strong organisational and administrative skills• Strong communication skills both verbal and written• Ability to cope under pressure• Ability to work to deadlines• An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results• Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities.• Good organisation and time management skills
Salary: GBP19,047Hours of work: Monday-Thursday 9am - 5.30pm Friday 9am - 5pmLocation: Wirral or Liverpool
Benefits:• Minimum 25 days' holiday plus bank holidays• Hybrid working model (in relevant role)• Medicash (after 1 month's service)• Flexible Working (dependant on the role requirements)• Tunnel tag (Liverpool to Wirral commuters)• Pension Scheme• Life Assurance Scheme
If you are keen to find out more about this vacancy and you have the right experience / skills, please contact Steph McCormack at REED Legal () or apply